Terms and Conditions
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000. In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean The Leather Box and its affiliates.
a) www.theleatherbox.com ("Website") is an Internet based content and e-commerce portal licensed by Market Curate Associates LLP, a partnership incorporated under the laws of India. b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Theleatherbox.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
2. Services Offered:
Theleatherbox.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as shoes and accessories directly from our factory (collectively, "Products"). The Products can be purchased through the Website through various methods of payments offered. In addition, these terms and policies may be further supplemented by Product specific conditions, which may be displayed on the webpage of that Product.
4. Limited User:
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Theleatherbox.com name is stated as the source and prior written permission of Theleatherbox.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
5. User Conduct and Rules:
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not: (a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others; (b) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; (c) upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents; (d) upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer; (e) conduct or forward surveys, contests, pyramid schemes or chain letters; (f) download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner; (g) falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; (h) violate any code of conduct or other guidelines, which may be applicable for or to any particular Service; (i) violate any applicable laws or regulations for the time being in force in or outside India; and (j) violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.
6. User Warranty and Representation:
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Theleatherbox.com
7. Intellectual Property Rights:
a) Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Theleatherbox.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Theleatherbox.com without obtaining authorization from Theleatherbox.com b) Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
8. Links To Third Party Sites:
The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Theleatherbox.com or the Website and Theleatherbox.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Theleatherbox.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Theleatherbox.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Theleatherbox.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
9. Disclaimer Of Warranties/Limitation Of Liability:
Theleatherbox.com has endeavoured to ensure that all the information on the Website is correct, but Theleatherbox.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Theleatherbox.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Theleatherbox.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Theleatherbox.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Theleatherbox.com control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
You agree to indemnify, defend and hold harmless Theleatherbox.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Theleatherbox.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
11. Report Abuse:
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to firstname.lastname@example.org
All price references made on this website are in Indian currency of INR only.
We follow an IP based currency hence appropriate Indian prices will be adjusted to the IP location’s prices if outside India. In cases of International shipping, prices may vary when logging into the site from different postal codes and locations.
All orders above INR 4500 need to be paid ONLINE only. Only exchange against size will be permitted against high value orders.
Prices are subject to change at any time , without any notifications. All rights to change prices are reserved by Market Curate Associates LLP.
Shipping costs are considered on collective weight of entire order and are different for domestic and international delivery.In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number) any extra cost towards re-delivery shall be borne by the user placing the order. Shipping time of the order starts from the day of receipt of the payment confirmed against the order placed with The Leather Box. The shipment /delivery time is an approximate time mentioned by the vendor against each product. The Leather Box shall not be liable for any delay / non-delivery of purchased goods incase of any natural unforeseen calamities. The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. The Leather Box reserves the right to confirm and validate the information and other details provided by the user at any point of time. If upon confirmation, such user details are found not true (wholly or partly), The Leather Box has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and / or other affiliated websites without prior intimation whatsoever.Delivery of orders would be done address specific not person specific. Octroi charges may be levied on few destinations (mostly in Maharashtra) displayed on the site .These charges are not refundable and shall be borne by the customer. In the event of cancellation of the order the Octroi charges levied shall not be refunded. All Duties and taxes for international shipping shall be borne by the customer. The Market Curate Associates LLP ( The Leather Box ) is not liable to pay any Duties or Taxes for International Shipping.
Return and Exchange Policy
The Leather Box acknowledges return of products only limited to direct sale between consumer and us. This includes sale online on our website and also on affiliate online marketplaces.
All orders above INR 3500 need to be paid ONLINE only. Only exchange against size will be permitted against high value orders.
Any product that has been hampered or damaged while transportation MUST be notified by email within 24 hours of the product being delivered and returned to our warehouse within a strict time period of one week, else The Leather Box will not be liable to accept the merchandise. In such cases, the customer will have to write in to email@example.com and a prompt response is guaranteed from our end. We will investigate the damage from our end and exchange the merchandise in entirety.
ALL couriers of this nature will be borne by the customer themselves. The Leather Box will only bear the expenses of the transaction for the exchange of the merchandise.
Since each shoe is handcrafted, we offer a balanced return policy that is customer friendly so that you will feel more comfortable in making online buying decision. In case you are not satisfied with your purchase of any of the ready made products, you can return any merchandise bought from The Leather Box within 4 days from the original date of delivery, provided that the article(s) being returned for exchange is unused, clean, and in their original state and packaging. All items should be couriered back to us within the 4 days. After confirming that the product is in its original condition along with the invoice and packaging a refund will be authorized. The shipping cost for the return is borne by the buyer.
Refunds are processed in 15 days by Cheque or NEFT, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.
If unfortunately you have to cancel an order, please do so within 4 hours of placing the order. This is because all our orders are express shipped by our delivery partner for fastest doorstep delivery.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If the product has been shipped or you received the product, it will be only eligible for exchanges, in terms of sizes or another style of shoes. No refund will be provided in this case.
We encourage our customers to take good care and show respect to the product, hence try the shoe on a soft-carpeted area and not edgy dirty surface as that would spoil the sole of the shoe and cause wear and tear of the product. The Leather Box will not accept any returns/replacements/exchanges on these grounds.
Leather : The tonal reproduction of colors is as precise as possible, although please note, colors visible at the online store may vary slightly from what is displayed on your monitor as each has a different resolution for the image you see on the screen. Also, leather is a natural material and a slight variation is bound to appear in each item. That’s what justifies the authenticity of the leather even better.
Shoe Trial: We understand that when ordering a product online, a customer has to try it physically to feel the comfort and look of the shoe. We encourage our customers to take good care and show respect to the product, hence try the shoe on a soft-carpeted area and not edgy dirty surface as that would spoil the sole of the shoe and cause wear and tear of the product. The Leather Box will not accept any returns/replacements/exchanges on these grounds.
Two Tone Coating: Some products in our range would have the use of two tone coating on them . Kindly note : two tone coated products are susceptible to tone variations and cannot be same at any given point.
Defects and Scratches : Each product at The Leather Box are hand crafted , hence no two products are going to be completely identical in their minute finishing. There might be a slight change, but minimal to the eye which therefore would not change the essence of the design. These minimal variations do not qualify as defects hence no returns or exchanges against these.